Virtual Solution

An ISO 9001:2015 Certified Company
E. M. +91 9831269529
Contact: +91 9831269529

Terms and Conditions

Thank You for visiting our website Virtual Solution is in the business of providing IT software solutions to its clients.
By using our Services & Consultations, you are agreeing to these terms. Please read them carefully.
Virtual Solutionwould not be liable for any misuse of the products delivered. Virtual Solution would not provide the core technology to the clients in any condition without prior and written approval from both the parties. If the client wishes to buy the technology from Virtual Solution the cost of the technology would be decided only after completion of the project. After selling the product and the core technology V2S will not be liable for any changs, maintainance and errors which might arise due to external tampering. If the client wants Virtual Solution to handle the maintainance of the product after selling the technology then there would be extra charges which would be decided mutually between the two parties in written. Each and every communication related to the technology and product would be considered valid for client only if they have the clauses mentioned in the agreement or have mails approved from the higher authorities of Virtual Solution.

Important Note:
The client can not sell the products or materials provided by Virtual Solution to another one without the written permission of Virtual Solution. In case of such a condition, Virtual Solution will have all the authorities to stop all the services provided to the client on immediate effect without any financial liability or losses.

In a situation of any dispute between the clients and their customers, Virtual Solution will not liable for any concern or financial losses for any third party company or person.

Virtual Solution will not have any responsibility in case of giving money in the bank account of any other company.


All quotations and estimates provided by Virtual Solution are valid for a period of 30 days from date of issue. Quotations not accepted within this timeframe must br re-issued.
All quoted prices, excluding where indicated, do not include Goods and Services Tax.
Virtual Solution reserves the right to suspend the services/quotation at any time, without any prior information.


All quotations provided by Virtual Solution, require a 50% deposit upon acceptance.
Unless prior arrangement has been made, final payment is strictly net 10 days from the date of completion.
Any cost arising from payment clearings or transaction charges are solely the responsibility of the client and will be charged as such.
Virtual Solution will only commence work on the quoted application once any deposited funds have cleared.
The customer will not be entitled for any service in case of delay in payment for more than 10 days from the final date of installation / date of project / module completion.
If opted for service beyond the 12 months of maintenance period or as agreed by Virtual Solution, The Annual Maintenance Charges (AMC) will be normally applicable 50% (PERCENT) of original development cost of Project / Module; each year the development cost for new modules will be added to the initial development cost for the calculation of the AMC.
The AMC percentage shall be decided by the Virtual Solution; which depends upon the amount of efforts and work required. This % may vary each year.
The recurring / renewal amount of the domain and hosting are subjected to change as per the market rates.
Virtual Solution disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the courts of Delhi, New Delhi, India.
Unless specified all quotations provided by Virtual Solution, do not include any source code license.
All source code and associated intellectual property relating to said source code, developed by Virtual Solution, solely remains the property of Virtual Solution, except where specific code license has been issued to the client and said issuance has been indicated in writing from Virtual Solution.
Any alteration, reverse engineering, or manipulation of any kind on the code, compiled or otherwise, created by Virtual Solution for the quoted application may be a breach of trademark and copyright laws. If said breach is confirmed, penalties will apply under the relevant acts.
Any costs incurred by Virtual Solution for third party code license required to complete the quoted application are the responsibility of the client and will be solely borne by the client. Any such third party code license will be attached to the existing Virtual Solution code license for the quoted application.


Clients are required to ensure that the content of the application being quoted adheres to all the current Indian legislation regarding publication.
Virtual Solution reserves the right not to include any material supplied by the client within the quoted application if Virtual Solution deems said material inappropriate of offensive. It is the client's responsibility, in all cases, to ensure the applications content is displayed and formatted as they require. If the client cannot format the applications content, Virtual Solution will offer this service at Virtual Solution's current hourly rate at the time of the request.


Should the client wish to cancel acceptance of the quotation, Virtual Solution will invoice the client for any work completed to date, as a percentage of the total work involved. The minimum cancellation fee will be 30% of the signed quotation.


The client will obtain all necessary permissions and authorities with respect to the use of all copy, graphics, logos, names and trademarks and any other material supplied by the client to Virtual Solution.

Supply of said material by the client to Virtual Solution shall be regarded as a guarantee from the client that all such permissions and authorities have been sought and obtained for said material.

No responsibility will be accepted by Virtual Solution for damages or losses incurred by the client from the use of material for which permission or authority has not been obtained.


Virtual Solution will pursue due care to ensure applications create by Virtual Solution are free of errors.
Virtual Solution will correct any errors made by Virtual Solution staff in the undertaking of the quoted application.
Virtual Solution does not accept responsibility for losses or damage arising from errors within any application.
Virtual Solution does not accept responsibility for errors, damages, losses or additional costs that relate to third party products that Virtual Solution may require completing the quoted application.

Any alterations requested by the client after development has begun will incur extra development and regression testing time. Dependent upon the alteration or change requested an average of 3 days extra development time per alteration should be allowed for. The 3 day average may not be indicative of the time required and can be extended commensurate of the time involved to implement said changes.
Virtual Solution will not accept responsibility for any alterations performed by the client or any third party which may cause or induce errors within the quoted application.
If Virtual Solution are required to correct said alterations or errors resulting from said alterations, induced, injected or otherwise caused by parties other than Virtual Solution, the client will be charged at the hourly rate that is current for Virtual Solution at the time said errors are to be fixed.

All timeframes offered by Virtual Solution to the client are estimates. The intrinsic nature of software development and its intricacies do not offer Virtual Solution the luxury of defining definite timeframes.
Virtual Solution will endeavour to complete all work within the estimated timeframes discussed with the client in the quotation. However, Virtual Solution will not be liable for any penalties, monies or hardships otherwise incurred by the client if the application cannot be delivered within the estimated timeframe.
Virtual Solution will not release the quoted application unless all payments have been met under the obligations of the quotation or work agreement.
If Virtual Solution does not have control over the residence where the finished work will reside then full payment must be made prior to said work being released by Virtual Solution. The quoted application remains the property of Virtual Solution Software until all obligations have been met for release of said application to the client.
If Virtual Solution is working as a third party to another company, said company is responsible in meeting the obligations for release of the quote application to their client.


This Site and these Virtual Solution Terms and Conditions may be amended, revised, changed, updated or modified by Virtual Solution with or without notice. Please review this link on a regular basis for changes. Continued use of this Site following any change to the Virtual Solution Terms and Conditions constitutes your acceptance of any such change to the Virtual Solution Terms and Conditions.


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